Waste and Recycling Collections, Street Cleansing and Winter Services

Westminster City Council (Contracting Authority) is inviting tenders for the provision of a comprehensive Contract for Waste and Recycling Collections, Street Cleansing and Winter Services. Suppliers should refer to the Jaggaer portal for the associated tender documents and further information which includes a full description of the Services and contract. The Authority requires the achievement of the following key strategic outcomes to meet the Authority’s commitment to delivering affordable quality services across the borough, and an ambition to make it a cleaner and greener borough: • Strategic Outcome 1: Work with the City Council to provide services which help to continuously increase reuse and recycling and the City Council’s recycling rate. • Strategic Outcome 2: Deliver services in line with the Westminster Standard which provide clean streets and a clean city. • Strategic Outcome 3: Reduce the environmental impact of our services and maximise social value. • Strategic Outcome 4: Deliver a quality and cost-effective service to all service users which prioritises efficiency and value-for-money. • Strategic Outcome 5: Drive a Circular Economy through pioneering techniques which promote collaboration and adoption of initiatives. • Strategic Outcome 6: Deliver innovation utilising the latest technology, systems, and processes to improve the user experience, flexibly meet changing demands and priorities, and provide effective communication and collaboration between the Contractor and City Council. The Contract shall include the following Services: • Residential Waste Collection and Recycling Services - Doorstep Mixed Recycling - Doorstep Food Waste - Doorstep Garden Waste - Doorstep Residual Waste - Communal Mixed Recycling - Communal Food Waste - Communal Residual Waste - On Street Mixed Recycling (Micro Recycling Centres) - On Street Food Waste (Neighbourhood Food Bin Service) - On Street Residual Waste (Big Black Bin Service) - On-Demand Food Waste - Bulky Waste Collection - Storage area Bulky Waste (housing) - WEEE, Battery and Textiles - Clinical Waste - Real Christmas Trees - Behaviour Change • Commercial Waste Collection and Recycling Services - Commercial Glass Recycling - Commercial Wastepaper and Cardboard Recycling - Commercial Mixed Recycling - Commercial Confidential Waste - Commercial Flexible Plastics - Commercial Food Waste - Commercial Textiles Recycling - Commercial Green and Garden Waste - Commercial Residual Waste - Specialist Commercial Waste and Recycling Services - Commercial Clinical Waste - Commercial Cleansing - Commercial Bulky Waste - Commercial WEEE Collection - Marketing, Communications, Sales and Finance - Non-Domestic & City Council Building Recycling and Residual Waste • Cleansing Services - Street Sweeping (Manual and Mechanical) - Fly Tip Removal and Abandoned Waste Service - Fouling Removal - Hazardous Waste Removal - Graffiti, Fly Posting and Sticker Removal - Accident and Emergency Service - Seasonal Plans: Summer and Leafing - Flushing, Degreasing and Stain Removal - Wet Spots Treatment - Deep Cleaning Services - Cycleways - Dead Animals - Litter and Recycling on the Go Bins - Subways and Underpasses - Street Markets Cleansing - Night Support Teams - Janitor Service • Ancillary Services - Container and Equipment Management, Maintenance & Delivery - Winter Maintenance - Special, Significant and Extraordinary Events • Anticipated Changes - Pedestrianisation of Regent Street - West End collection methodology - On street collection of small WEEE Additional Information: Vehicles: The Contracting Authority has purchased vehicles for the provision of the Services. If any additional vehicles are required at the commencement of the Contract, the Contractor will provide and fund these in line with the provisions contained within the Contract and associated schedules. Where vehicles require replacement during the Contract Period, the Contracting Authority will assess which party is best placed to fund the vehicles. Provision of Depots: The Contracting Authority will provide the Service Provider two waste depots and various small street cleansing depots. Details of the Depots are included in the Tender Documentation and their use is mandatory. The services are central to fulfilling the Contracting Authority’s statutory obligations under the Environmental Protection Act 1990, supporting the London Environment Strategy, and delivering Westminster’s Fairer Westminster and Net Zero commitments. Preliminary Market Engagement: The Contracting Authority issued a Preliminary Market Engagement (PME) notice through the Find a Tender Service (2025/S 000-037841) on 7th July 2025 to test market appetite and gather supplier insight ahead of the forthcoming procurement. As part of this process, the Contracting Authority published background information on the scope, scale and objectives of the future contract and invited organisations to register their interest, submit questions and participate in engagement activity. The Authority then held a structured market engagement event for all interested suppliers, outlining requirements, strategic aims and expected procurement approach. In addition, the Contracting Authority conducted a series of one-to-one sessions with suppliers who requested deeper discussion, allowing the Contracting Authority to test feasibility, explore delivery models and understand market capability. Insights from these engagements have been used to refine the strategy and ensure the requirements are commercially realistic and deliverable. Documents issued as part of the PME are available on the portal under attachments. Total Value (estimated) • Annual contract value: approx. £63m • Initial contract term: 8 years, 6 months and 16 days • Optional extensions: up to 8 years • Total potential contract value (16 years, 6 months and 16 days): approx. £1.4bn (subject to VAT) • The £63m annual value is an estimate based on the current contracted annual spend with predicted inflation and service changes which are subject to change. • The total potential contract value of £1.4bn is an estimate only for the maximum potential spend over the full 16 year, 6 months and 16 days contract period. The figure is based on historic spend including on capital projects, fleet replacement and additional services, and has estimates for inflationary increases for both materials and services. The actual value may change from this estimate depending on actual inflation, service level volumes and additional services required over the life of the contract. Indexation will be in accordance with the contract, and the expenditure will also be subject to VAT.