Transportation: Patient and Specialist Courier Services

EOECPH is seeking experienced, proven, innovative and agile providers as our framework partners to deliver non-urgent patient transportation and specialist courier services which meet current and future regulatory and legislative standards for both the materials being transported and the vehicle/fleet element of the services, assisting beneficiaries achieve and deliver against their requirements and obligations as well as providing value for money services with best service outcomes. Suppliers awarded to the framework are expected to be able to provide transportation in vehicles that are suitable for ambulatory patients and patients who require an assisted return to home or onward transportation to other care facilities. Providers for Lot 1b will need to be to be able to offer a fully managed, clinically supported, bed-to-bed repatriation service as required. It is intended that this service will cover: • repatriation UK nationwide • repatriation internationally to/from any country in the world • air ambulance service Planned service delivery will encompass both routes and times for delivery and or collection where so set by the Contracting Authority (Beneficiary). Planned service delivery means and will encompass regular journeys and routes which may additionally have regular set times laid against the route or routes. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers. Same day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers. Next Day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items or raw material between hospital Pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers. Planned service delivery will encompass both routes and times for delivery and or collection where so set by the Contracting Authority (Beneficiary). Planned service delivery means and will encompass regular journeys and routes which may additionally have regular set times laid against the route or routes. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers. Same day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers. Next Day service requirements delivered under the Framework encompasses both regular and planned or ad-hoc and unplanned logistic requirements. Items to be transported could be a mixture of items, for example it could be a mixed set of requirements consisting of the transportation of files/medical notes, pharmacy items, dry ice, liquid nitrogen or raw material between hospital Pharmacies for manufacturing, or the transfer of tissue and blood samples, or regular consignment and transfer of mail and files between community, mental health and social care providers. Suppliers awarded to this lot will be required to undertake and collection, storage, and delivery of Notes and Files which may require higher security than otherwise allowed for under other lots within this Framework agreement. These notes and files may include, but will not be limited to, medical notes and files which may include Patient Identifiable Data (PID). Providers awarded to this Lot must be able to demonstrate a clear understanding of the NHS environmental and sustainability initiatives in place to reduce carbon output and limit their overall impact on the environment. Green and Innovation Courier Services may include but are not limited to: • Zero-emission cargo bikes • Drone or robotic delivery systems • Fully electric Fleet vehicles • Carbon-offsetting services • Use of AI and associated platforms to achieve overall delivery efficiencies Total Service Delivery services, covering the supply of a broad range of Transport and Specialist Courier Services where the scope of the requirement covers at least 2 or more of the specialist areas covered in Lots 1-9. This Lot would be used where the scope of the work involved was particularly wide ranging and broad in its nature such that the scope of the service required was not able to be procured solely under any one of the specialist individual Lots 1-9.